- Hardware Base: rockchip/rk3566_r
- Serial Number: ADMJ3566E260700105
- Original Build String: XB-RK3566E-BZ-EN-02MJ101-JYX-EDITION11-20260509
Good day.
To find the correct factory image for your panel, we need to identify the exact hardware revision and firmware build that was shipped to you. Could you please tell us the order number under which the panel was purchased from Wiren Board?
Panels of this model were shipped in several batches with different firmware builds, and flashing an image from the wrong batch can leave the device in a non-working state — so we want to match it to your delivery rather than guess from the build string alone.
The serial number and build string you provided are helpful, please keep them at hand. Once we have the order number, we will check which image applies to your unit and send it to you along with the flashing instructions.
Good day! Has your issue been resolved?