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В журнале следующие сообщения:

27-08-2025 20:32:25.605 [init.scope] Failed to start Client for Wiren Board Yandex Alice to MQTT integration.
27-08-2025 20:32:25.601 [init.scope] wb-mqtt-alice-client.service: Failed with result ‘exit-code’.

Добрый день,
Для диагностики проблемы пришлите, пожалуйста, архив с диагностической информацией контроллера. Создание архива описано в документации.

Добрый день.

Также приложите, пожалуйста, вывод команды:
journalctl -u wb-mqtt-alice-client

Вижу, что ошибка в сервисе клиента.

1 лайк

Вот что пишет при создании архива диагностики:
Start data collecting
Traceback (most recent call last):
File “/usr/lib/python3.9/asyncio/subprocess.py”, line 135, in wait
return await self._transport._wait()
File “/usr/lib/python3.9/asyncio/base_subprocess.py”, line 235, in _wait
return await waiter
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/usr/lib/python3.9/asyncio/tasks.py”, line 492, in wait_for
fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “/usr/bin/wb-diag-collect”, line 10, in
sys.exit(main())
File “/usr/share/wb-diag-collect/wb/diag/diag_collect.py”, line 71, in main
asyncio.get_event_loop().run_until_complete(
File “/usr/lib/python3.9/asyncio/base_events.py”, line 642, in run_until_complete
return future.result()
File “/usr/share/wb-diag-collect/wb/diag/collector.py”, line 32, in collect
await self.execute_commands(tmpdir, options[“commands”], options[“timeout”])
File “/usr/share/wb-diag-collect/wb/diag/collector.py”, line 121, in execute_commands
await asyncio.wait_for(proc.wait(), timeout=timeout)
File “/usr/lib/python3.9/asyncio/tasks.py”, line 494, in wait_for
raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError
А через web интерфейс, крутиться курсор и больше ничего не происходит!

root@wirenboard-AJI37ZDT:~# journalctl -u wb-mqtt-alice-client
-- Journal begins at Thu 2023-08-24 09:29:48 +10, ends at Thu 2025-08-28 19:44:>
Aug 27 07:40:26 wirenboard-AJI37ZDT systemd[1]: Starting Client for Wiren Board>
Aug 27 07:40:26 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:26 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:28 wirenboard-AJI37ZDT groupadd[30416]: group added to /etc/group:>
Aug 27 07:40:28 wirenboard-AJI37ZDT groupadd[30416]: group added to /etc/gshado>
Aug 27 07:40:28 wirenboard-AJI37ZDT groupadd[30416]: new group: name=hardware-c>
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:28 wirenboard-AJI37ZDT usermod[30446]: add 'www-data' to group 'ha>
Aug 27 07:40:28 wirenboard-AJI37ZDT usermod[30446]: add 'www-data' to shadow gr>
Aug 27 07:40:29 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:29 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:29 wirenboard-AJI37ZDT sudo[30467]:     root : PWD=/ ; USER=www-da>
Aug 27 07:40:29 wirenboard-AJI37ZDT sudo[30467]: pam_unix(sudo:session): sessio>
Aug 27 07:40:29 wirenboard-AJI37ZDT sudo[30467]: pam_unix(sudo:session): sessio>
Aug 27 07:40:29 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-a>
Aug 27 07:40:29 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: C>
Aug 27 07:40:29 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: F>
Aug 27 07:40:29 wirenboard-AJI37ZDT systemd[1]: Failed to start Client for Wire>
Aug 27 07:40:39 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: S>
Aug 27 07:40:46 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: S>
Aug 27 07:40:46 wirenboard-AJI37ZDT systemd[1]: Stopped Client for Wiren Board >
Aug 27 07:40:46 wirenboard-AJI37ZDT systemd[1]: Starting Client for Wiren Board>
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:47 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:47 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:47 wirenboard-AJI37ZDT sudo[30582]:     root : PWD=/ ; USER=www-da>
Aug 27 07:40:47 wirenboard-AJI37ZDT sudo[30582]: pam_unix(sudo:session): sessio>
Aug 27 07:40:47 wirenboard-AJI37ZDT sudo[30582]: pam_unix(sudo:session): sessio>
Aug 27 07:40:48 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-a>
Aug 27 07:40:48 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: C>
Aug 27 07:40:48 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: F>
Aug 27 07:40:48 wirenboard-AJI37ZDT systemd[1]: Failed to start Client for Wire>
lines 1-45...skipping...
-- Journal begins at Thu 2023-08-24 09:29:48 +10, ends at Thu 2025-08-28 19:44:11 +10. --
Aug 27 07:40:26 wirenboard-AJI37ZDT systemd[1]: Starting Client for Wiren Board Yandex Alice to MQTT integration...
Aug 27 07:40:26 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Starting nginx configuration for work with ATECCx08
Aug 27 07:40:26 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Preparing device certificate bundle...
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Creating fixed bundle certificate
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Configuring ssl_engine in nginx.conf...
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Created backup file: /etc/nginx/nginx.conf.backup.20250827_074027
Aug 27 07:40:27 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Added ssl_engine directive to /etc/nginx/nginx.conf
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] ssl_engine directive successfully added
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Setting up I2C access permissions...
Aug 27 07:40:28 wirenboard-AJI37ZDT groupadd[30416]: group added to /etc/group: name=hardware-crypto, GID=1000
Aug 27 07:40:28 wirenboard-AJI37ZDT groupadd[30416]: group added to /etc/gshadow: name=hardware-crypto
Aug 27 07:40:28 wirenboard-AJI37ZDT groupadd[30416]: new group: name=hardware-crypto, GID=1000
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Created group hardware-crypto
Aug 27 07:40:28 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Set permissions on I2C devices
Aug 27 07:40:28 wirenboard-AJI37ZDT usermod[30446]: add 'www-data' to group 'hardware-crypto'
Aug 27 07:40:28 wirenboard-AJI37ZDT usermod[30446]: add 'www-data' to shadow group 'hardware-crypto'
Aug 27 07:40:29 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Added user www-data to hardware-crypto group
Aug 27 07:40:29 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] nginx restart required for user group changes to take effect
Aug 27 07:40:29 wirenboard-AJI37ZDT sudo[30467]:     root : PWD=/ ; USER=www-data ; COMMAND=/usr/sbin/i2cdetect -y 2
Aug 27 07:40:29 wirenboard-AJI37ZDT sudo[30467]: pam_unix(sudo:session): session opened for user www-data(uid=33) by (uid=0)
Aug 27 07:40:29 wirenboard-AJI37ZDT sudo[30467]: pam_unix(sudo:session): session closed for user www-data
Aug 27 07:40:29 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30394]: [wb-mqtt-alice install] Failed to verify I2C access for www-data
Aug 27 07:40:29 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Control process exited, code=exited, status=1/FAILURE
Aug 27 07:40:29 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Failed with result 'exit-code'.
Aug 27 07:40:29 wirenboard-AJI37ZDT systemd[1]: Failed to start Client for Wiren Board Yandex Alice to MQTT integration.
Aug 27 07:40:39 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Scheduled restart job, restart counter is at 1.
Aug 27 07:40:46 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Scheduled restart job, restart counter is at 2.
Aug 27 07:40:46 wirenboard-AJI37ZDT systemd[1]: Stopped Client for Wiren Board Yandex Alice to MQTT integration.
Aug 27 07:40:46 wirenboard-AJI37ZDT systemd[1]: Starting Client for Wiren Board Yandex Alice to MQTT integration...
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] Starting nginx configuration for work with ATECCx08
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] Preparing device certificate bundle...
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] Device cert already valid
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] Configuring ssl_engine in nginx.conf...
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] ssl_engine directive already exists
Aug 27 07:40:46 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] Setting up I2C access permissions...
Aug 27 07:40:47 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] I2C devices already have correct group
Aug 27 07:40:47 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] User www-data is already in hardware-crypto group
Aug 27 07:40:47 wirenboard-AJI37ZDT sudo[30582]:     root : PWD=/ ; USER=www-data ; COMMAND=/usr/sbin/i2cdetect -y 2
Aug 27 07:40:47 wirenboard-AJI37ZDT sudo[30582]: pam_unix(sudo:session): session opened for user www-data(uid=33) by (uid=0)
Aug 27 07:40:47 wirenboard-AJI37ZDT sudo[30582]: pam_unix(sudo:session): session closed for user www-data
Aug 27 07:40:48 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30557]: [wb-mqtt-alice install] Failed to verify I2C access for www-data
Aug 27 07:40:48 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Control process exited, code=exited, status=1/FAILURE
Aug 27 07:40:48 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Failed with result 'exit-code'.
Aug 27 07:40:48 wirenboard-AJI37ZDT systemd[1]: Failed to start Client for Wiren Board Yandex Alice to MQTT integration.
Aug 27 07:40:53 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Scheduled restart job, restart counter is at 3.
Aug 27 07:40:53 wirenboard-AJI37ZDT systemd[1]: Stopped Client for Wiren Board Yandex Alice to MQTT integration.
Aug 27 07:40:53 wirenboard-AJI37ZDT systemd[1]: Starting Client for Wiren Board Yandex Alice to MQTT integration...
Aug 27 07:40:53 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] Starting nginx configuration for work with ATECCx08
Aug 27 07:40:53 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] Preparing device certificate bundle...
Aug 27 07:40:53 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] Device cert already valid
Aug 27 07:40:53 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] Configuring ssl_engine in nginx.conf...
Aug 27 07:40:53 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] ssl_engine directive already exists
Aug 27 07:40:53 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] Setting up I2C access permissions...
Aug 27 07:40:54 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] I2C devices already have correct group
Aug 27 07:40:54 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] User www-data is already in hardware-crypto group
Aug 27 07:40:55 wirenboard-AJI37ZDT sudo[30689]:     root : PWD=/ ; USER=www-data ; COMMAND=/usr/sbin/i2cdetect -y 2
Aug 27 07:40:55 wirenboard-AJI37ZDT sudo[30689]: pam_unix(sudo:session): session opened for user www-data(uid=33) by (uid=0)
Aug 27 07:40:55 wirenboard-AJI37ZDT sudo[30689]: pam_unix(sudo:session): session closed for user www-data
Aug 27 07:40:55 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30669]: [wb-mqtt-alice install] Failed to verify I2C access for www-data
Aug 27 07:40:55 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Control process exited, code=exited, status=1/FAILURE
Aug 27 07:40:55 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Failed with result 'exit-code'.
Aug 27 07:40:55 wirenboard-AJI37ZDT systemd[1]: Failed to start Client for Wiren Board Yandex Alice to MQTT integration.
Aug 27 07:41:00 wirenboard-AJI37ZDT systemd[1]: wb-mqtt-alice-client.service: Scheduled restart job, restart counter is at 4.
Aug 27 07:41:01 wirenboard-AJI37ZDT systemd[1]: Stopped Client for Wiren Board Yandex Alice to MQTT integration.
Aug 27 07:41:01 wirenboard-AJI37ZDT systemd[1]: Starting Client for Wiren Board Yandex Alice to MQTT integration...
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] Starting nginx configuration for work with ATECCx08
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] Preparing device certificate bundle...
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] Device cert already valid
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] Configuring ssl_engine in nginx.conf...
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] ssl_engine directive already exists
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] Setting up I2C access permissions...
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] I2C devices already have correct group
Aug 27 07:41:01 wirenboard-AJI37ZDT configure-nginx-proxy.sh[30719]: [wb-mqtt-alice install] User www-data is already in hardware-crypto group
Aug 27 07:41:02 wirenboard-AJI37ZDT sudo[30739]:     root : PWD=/ ; USER=www-data ; COMMAND=/usr/sbin/i2cdetect -y 2
Aug 27 07:41:02 wirenboard-AJI37ZDT sudo[30739]: pam_unix(sudo:session): session opened for user www-data(uid=33) by (uid=0)
lines 1-76

Спасибо за ответ.
Проблема с контроллерами 6 версии. Чиним. Как исправим, сообщим.

1 лайк